Week 54 | Toll-Free SMS and Throughput Constraints
Last Week Last week was about getting unblocked on a problem that ended up being bigger than “just swap email for SMS”. Shokken’s guest notifications were reliably landing in spam, which makes a waitlist product feel broken at exactly the moment it needs to feel dependable. Switching to SMS meant walking into telecom compliance, and compliance meant I needed to be a verifiable organization. The two concrete goals were: form an LLC, and use that newly formed LLC to apply for toll-free SMS access with my upstream provider....